Application Specialist (Inside Sales) at Miva Open University | Jobs in Nigeria

Miva Open University is an education company building a new kind of university targeted at the African region. Miva is a Pan- African Distance e-Learning University that is built on a couple of beliefs: Firstly, we believe that the traditional brick and mortar approach to tertiary education is no longer a viable option in serving learners on the African continent. This approach will not provide the capacity and efficacy for the people of the region.

We are building a university experience that can leverage excellent academic talent (wherever it is to be found) and digital technologies to create a new, fresh, more efficacious and more accessible tertiary experience. Our second belief is that this new tertiary experience must not only meet but exceed the existing way of doing things in terms of quality, efficacy and preparing learners for the future. We are uncompromising in these beliefs and this is why we are excited to speak to you.

We are recruiting to fill the position below:

Job Title: Application Specialist (Inside Sales)

Location: Abuja (FCT)

Overall Function

• We are seeking a highly motivated and results-oriented Application Specialist (Inside Sales) to join our dynamic team at MIVA University. As an Inside Sales Specialist, your primary focus will be on proactively reaching out to prospective students through cold calling and effectively closing leads to drive student enrollment. This is an excellent opportunity for individuals with a passion for sales, exceptional communication skills, and a proven track record in closing deals.

Key Responsibilities

• Conduct outbound cold calls to prospective students with the aim of generating leads and driving enrollment.
• Engage with potential students, effectively communicate the benefits of our online programs, and tailor the pitch to match their needs and aspirations.
• Actively listen to prospects, understand their educational goals, address their questions and concerns, and provide accurate and timely information.
• Utilize persuasive selling techniques to guide prospects through the enrollment process and convert them into enrolled students.
• Maintain a high level of product knowledge and stay updated on program offerings, admission requirements, and any changes or updates.
• Build and nurture strong relationships with leads through regular follow-up calls and emails to ensure engagement and progress in the enrollment journey.
• Collaborate with the admissions team to streamline the enrollment process, ensuring a smooth transition for enrolled students.
• Utilize CRM systems and sales tools to track leads, manage pipeline, and maintain accurate and up-to-date records of interactions and outcomes.
• Meet or exceed individual sales targets and contribute to the overall enrollment goals of the organization.
• Continuously stay informed about industry trends, competitor offerings, and market conditions to identify opportunities for improvement and stay competitive in the market.

Qualifications and Skills

• Bachelor’s Degree in Business, Marketing, or a related field is a plus.
• Proven experience in inside sales, preferably with a focus on cold calling and closing leads.
• Strong sales and negotiation skills, with a proven track record in achieving or exceeding sales targets.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with potential students.
• Ability to effectively handle objections, address concerns, and provide persuasive responses.
• Self-motivated and results-driven, with a proactive approach to achieving sales goals.
• Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced, target-driven environment.
• Familiarity with CRM systems and sales tools for lead management and tracking.
• Proficient computer skills, including MS Office Suite and online research abilities.
• Knowledge or experience in the education industry is preferred.