Ocheph Consulting is committed to excellence in service delivery in various sectors of Nigerian Economy including but not limited to the following sectors – Oil & Gas, Telecommunications, Financial Institutions, Logistics, Maritime etc. Our objective is to achieve maximum customer satisfaction by meeting our client’s ICT, E&I requirements. We are dedicated to our clients’ needs, business activities, work culture, structures and future plans. We are recruiting to fill the position below:
Job Title: SAP Support Services Officer
Location: Lagos
Employment Type: Full-time
Responsibilities
- Respond to user inquiries and support requests related to SAP applications.
- Perform testing and validation of SAP processes and configurations.
- Analyse functional issues and propose effective solutions.
- Assist in the implementation of new SAP modules and enhancements.
- Provide guidance to end-users and create training materials.
- Participate in cross-functional projects involving SAP integration.
- Stay updated on industry best practices and SAP advancements.
- Analyse and diagnose software issues, working towards a timely resolution.
- Collaborate with cross-functional teams to address complex technical problems.
- Document solutions, known issues, and troubleshooting steps for reference.
- Assist in system upgrades, patches, and configuration changes.
- Provide training to end-users and create user documentation.
- Monitor system performance and proactively identify potential problems.
- Stay updated on the latest SAP features, updates, and best practices.
- Collaborate with business users to gather and understand requirements.
- Configure and customize SAP [specific module] to meet business needs.
Qualifications
- Bachelor’s Degree in a relevant field or equivalent experience.
- Ability to collaborate effectively with cross-functional teams.
- Prior experience in a similar role is preferred.
- In-depth knowledge of SAP functionalities.
- Strong problem-solving and configuration skills.
- Experience with SAP implementation, configuration, and support.
- Excellent communication and interpersonal skills.
Remuneration
N400,000 – N500,000 Monthly.
To Apply
Interested and qualified candidates should send their CV to: recruitment.ocheph@gmail.com using the Job Title as the subject of the mail.
Application Deadline: 5th September, 2023.