Lounge / Restaurant Manager at Meltons Signature Limited (3 Openings) | Jobs in Nigeria

We are recruiting to fill the position below:

Job Title: Lounge / Restaurant Manager

Locations: Ibadan – Oyo, Ikeja – Lagos, and Abeokuta – Ogun
Employment Type: Full-time

Responsibilities

• Manage all F&Band day-to-day operations within budgeted guidelines and to the highest standards
• Oversee and supervise floor staff ensuring service standards are maintained
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers’ needs and respond proactively to all their concerns
• Lead F&B team by attracting, recruiting, training, and appraising talented personnel
• Monitor targets, KPI’s, schedules, policies and procedures for operations team
• Maintain operations by implementing policies and standard operating procedures; implementing production, productivity, quality, and customer service standards; determine and implementing system improvements.
• Provide a twoway communication and nurture an ownership environment with an emphasis on motivation and teamwork
• Ensure operations team are current on ongoing promotions or offers
• Comply with all health and safety regulations
• Report to management regarding results and productivity
• Must be up to date with food and beverages trends and best practices
• Controlling operational costs and promoting efficiency
• Manage restaurant’s good image and suggest ways to improve
• Organize training sessions for new and current employees on proper customer service practices
• Cross Country Experience may be required

Requirements

• Bachelor’s Degree or higher in Hospitality or Business Administration
• 3+ years of restaurant industry experience
• Proven track record in management of restaurant operations with an emphasis on customer service and sales
• Ability to lead and manage a team of diverse staff while fostering a positive work environment
• Adept in managing financial aspects of the restaurant including budgeting, forecasting, and inventory management
• Excellent interpersonal, communication, and problemsolving skills
• Proven experience increasing restaurant sales
• Proven experience working in the hospitality industry in Kano.