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- Company: Cybervergent
- Location: Nigeria
- State: Lagos Jobs
- Job type: Full-Time
- Job category: Customer Service Jobs in Nigeria
Cybervergent is a technology company at the forefront of automated cybersecurity solutions. With a focus on creating digital trust, innovation, automation, and compliance, Cybervergent empowers businesses and organizations to navigate the digital landscape securely.
We are recruiting to fill the position below:
Job Title: Customer Success Officer
Location: Lagos
Employment Type: Full-time
Responsibilities
- Establish clear client retention goals
- Process milestones for the clients and employees to work toward
- Assist customers with setting up and navigating programs or software
- Promote the value of the product
- Upsell services and products with the brand image
- Promote value through customer experience
- Assist in creating training courses and educational materials
- Review customer complaints and concerns and seek to improve the customer experience.
Application Closing Date
30th July, 2024.
Method of Application
Interested and qualified candidates should send their CVs to:
using the job title as the subject of the mail.
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