SAP Application Support Specialist (O2C Workstream) at Seven Up Bottling Company Limited

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Company: Seven Up Bottling Company Limited
Location: Nigeria
State: Lagos Jobs
Job type: Full-Time
Job category: Engineering Jobs in Nigeria

Seven-Up Bottling Company Limited is one of the largest manufacturing companies in Nigeria, producing and distributing some of the nation’s most- loved beverages in the country like; Pepsi, 7Up, Mirinda, Teem, Mountain Dew, H2oH!, Lipton Ice Tea and Aquafina premium drinking water. SBC has recently entered into Home & Personal Care category with the 2SURE brand and launched its first product, a Hand & Surface Sanitizer. Seven Up boasts of nine bottling plants with state-of-the-art manufacturing facilities strategically located across various regions in the country.

We are recruiting to fill the position below:

Job Title: SAP Application Support Specialist (O2C Workstream)

Location: Lagos
Employment Type: Full-time

Job Overview

We are seeking a dedicated and experienced SAP O2C Workstream Application Support Specialist.
This role is responsible for providing comprehensive support for the SAP Order-to-Cash (O2C) processes.
The ideal candidate will ensure seamless operation, support end-users, and drive continuous improvement within the O2C domain.

Key Responsibilities
Application Support:

Provide day-to-day support for SAP O2C modules, ensuring system stability and resolving issues promptly.
Troubleshoot and resolve issues related to sales order processing, delivery processing, billing, and accounts receivable.
Collaborate with users to identify system improvements and enhancements.

User Training and Documentation:

Conduct training sessions for end-users to enhance their understanding and utilization of the SAP O2C system.
Develop and maintain comprehensive documentation for processes, procedures, and system configurations.

Process Improvement:

Analyze existing processes and recommend optimization strategies to improve efficiency and accuracy.
Work closely with business stakeholders to understand requirements and translate them into system solutions.

Project Participation:

Assist in SAP O2C-related projects, including system upgrades, migrations, and new implementations.
Participate in testing activities (e.g., unit testing, integration testing, user acceptance testing) to ensure system integrity.

Collaboration:

Collaborate with other IT teams, including BASIS, ABAP, and other functional areas, to resolve cross-functional issues.
Coordinate with functional consultants and SAP support for problem resolution and system enhancements.

Qualifications

Bachelor’s Degree in Information Technology, Business Administration, or related field.
Must have 3-5 years of experience in SAP O2C support or a similar role.
Strong knowledge of SAP SD (Sales and Distribution) and integration points with other SAP modules (MM, FI, CO).
Proficiency in troubleshooting and resolving SAP O2C issues.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong analytical and problem-solving abilities.
Experience in the beverage industry or similar manufacturing environment is a plus.

Preferred Skills: