Director of Operations at Search for Common Ground (SFCG) | Jobs in Nigeria

We are recruiting to fill the position below:

Job Title: Director of Operations

Location: Abuja, Nigeria
Reports to: Country Director
Department: Operations

Position Summary

• The Director of Operations will oversee all operational functions, ensuring the efficiency, compliance, and effectiveness of Search Nigeria’s operations.
• This role requires a strategic thinker with strong leadership skills, capable of managing procurement, logistics, administration, security, IT, and general office operations to support program implementation.
• The Director of Operations will work closely with the Country Director, program teams, finance, and HR departments to ensure seamless coordination of activities.

Key Responsibilities
Change Management:

• Provide strategic leadership for all operational functions, ensuring alignment with Search’s global policies and donor requirements.
• Develop and implement operational plans, policies, and standard operating procedures (SOPs) to optimize efficiency and effectiveness.
• Ensure operational compliance with national laws, donor regulations, and Search’s internal policies.
• Oversee the management of Search Nigeria’s assets, office facilities, and vehicle fleet.
• Lead procurement planning and execution, ensuring transparency, cost-effectiveness, and compliance with Search and donor policies.
• Oversee contracts and agreements with vendors, service providers, and consultants.
• Supervise logistics and supply chain functions to ensure timely delivery of goods and services to project locations.
• Oversee office management, leases, and maintenance of office equipment and supplies.
• Oversee the Security Focal Point, ensuring implementation of Search’s global security policies.
• Oversee regular assessment of security risks and update security protocols in collaboration with the Global Security Team.
• Oversee implementation of  security briefings and training to staff to ensure their safety and preparedness.
• Ensure the functionality and security of IT infrastructure, coordinating with the IT team for support and upgrades.
• Oversee data protection and compliance with Search’s cybersecurity policies.
• Manage administrative services, including office supplies, travel arrangements, and staff accommodations.
• Lead and mentor the operations team, fostering a culture of excellence, accountability, and continuous improvement.
• Provide training and capacity-building initiatives to enhance staff knowledge of procurement, logistics, security, and compliance procedures.
• Support career development and performance management of operational staff.
• Act as a change accelerator by clearly communicating operational changes, facilitating transitions, and mitigating resistance.
• Lead initiatives that promote agility, adaptability, and readiness for emerging challenges.

Competencies & Skills

• Master’s Degree in Business Administration, Logistics, Supply Chain Management, International Development, or a related field.
• 8-10 years of progressive experience in operations, logistics, procurement, or administration, preferably in an NGO or international development setting.
• Strong leadership and team management experience, with the ability to coordinate multi-functional teams.
• Experience managing donor-funded projects, particularly those funded by USAID, EU, DFID, or UN agencies.
• Knowledge of security risk management in complex environments.
• Strong financial acumen with experience in budgeting and cost control.
• Excellent written and spoken English; knowledge of Hausa, Yoruba, or Igbo is an advantage.
• Experience working in Nigeria or the West Africa region.
• Familiarity with peacebuilding, humanitarian, or development programs.
• Experience in emergency response and crisis management.
• Strategic Thinking: Ability to align operational functions with programmatic goals.
• Problem-Solving: Quick decision-making and crisis management skills.
• Communication & Negotiation: Strong interpersonal and negotiation skills for managing stakeholders.
• Attention to Detail: Strong analytical and organizational skills.
• Tech-Savviness: Familiarity with procurement and financial management systems.