Banker – Entrenchment at Stanbic IBTC Bank | Jobs in Nigeria

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Banker – Entrenchment

Job Ref ID: 80440085A-0001
Location: Ilupeju, Lagos
Job type: Full-time

Job Description

• To proactively promote a virtual/remote relationship-based offering by being a dedicated and primary point of contact for clients in the Prestige/Executive Banking segment (and Private Banking where required), through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.

Job Responsibilities

• Pro-actively manages portfolio to maximise revenue for the Bank, minimises costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank.
• Identifies alternative solutions in order to meet customer demand whilst still meeting the bank’s profitability, risk and compliance requirements – aiming for a “win-win” situation for both customer and the bank
• Conducts a financial needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet their needs and priorities
• Resolves customer requests tactfully and within set service level agreements (SLA’s), whilst not compromising the client or the bank’s interests / reputation.

Qualifications

• First Degree in any Business or Commerce related field

Experience:

• At least 3-4 years’ Experience in sales and relationship management of clients and able to drive profitability and build relationships.
• Proven sales track record in the financial services industry.
• Knowledge of the bank’s products, services and digital platforms.

Behavioural Competencies:

• Articulating Information
• Convincing People
• Interacting with People
• Managing Tasks
• Meeting Timescales

Technical Competencies:

• Banking Process & Procedures
• Client Retention
• Cross and Up-Selling
• Customer Understanding (Business Banking).