Receptionist / Customer Service Representative (Female) at HR Implementers | Jobs in Nigeria

We are recruiting to fill the position below:

Job Title: Receptionist / Customer Service Representative (Female)

Location: Lagos
Employment Type: Full-time

Job Overview

• We are seeking a friendly and professional Receptionist / Customer Service Representative to join a Real Estate company.
• The ideal candidate will be the first point of contact for clients and visitors, providing excellent customer service and administrative support.

Key Responsibilities

• Greet and welcome clients, visitors, and potential tenants in a courteous and professional manner.
• Answer and direct phone calls, taking accurate messages when necessary.
• Manage inquiries from clients and provide information about our services.
• Maintain a clean and organized reception area.
• Assist clients with their inquiries, providing information about available properties, rental rates, and application processes.
• Address client concerns and resolve issues promptly and effectively.
• Maintain a positive and helpful attitude when dealing with clients and their requests.
• Schedule appointments, property viewings, and meetings for agents and clients.
• Handle incoming and outgoing mail.
• Collaborate with the real estate team to provide support in property management and leasing activities.
• Work closely with colleagues to ensure seamless client experiences.

Qualifications

• A Degree in Business Administration or equivalent.
• 1-2 years experience in a customer service or receptionist role.
• Excellent communication and interpersonal skills.
• Proficiency in using office software (e.g., MS Office Suite).
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy.
• Knowledge of real estate terminology and processes is a plus.
• Candidates must live around Chevron & Ajah.