Head, Business Operations at the Concept Group | Jobs in Nigeria

We are recruiting to fill the position below:

Job Title: Head, Business Operations

Location: Yaba, Lagos
Employment Type: Full-time

Job Summary

• The Head, Business Operations has the primary responsibility of managing all business operations and setting goals across the organization.
• Tracking business results, performing cost-benefit analyses and monitoring business KPIs is critical to the role.
• The Head of Business Operations will drive operational excellence, manage business risks, optimize processes and resources, monitor business performance, and contribute to the strategic direction of the organization.

Duties & Responsibilities

• Strategic Planning: Developing and implementing the overall strategic direction and operational plans for the organization, aligning them with the firm goals and objectives.
• Business Process Improvement: Identifying opportunities for process optimization, efficiency enhancements, and cost reduction across different operational areas.
• Risk Management: Assessing and managing operational risks, including compliance, regulatory requirements, and internal control frameworks.
• Monitor financial data and recommend solutions that will improve profitability.
• Coordinate with the HR department to ensure hiring plans meet business needs.
• Financial Management: Collaborating with finance teams to develop and manage budgets, monitor financial performance, and analyze financial reports.
• Operational Excellence: Driving operational excellence initiatives to enhance productivity, customer satisfaction, and service delivery. This may involve developing and monitoring key performance indicators (KPIs), setting performance targets, and implementing continuous improvement practices
• Regulatory Compliance: Staying updated with relevant regulations, industry standards, and legal requirements.
• Reporting and Analysis
• Crisis Management

Qualifications / Requirements

• Minimum education level – First Degree in Business Management Science, Administration or other relevant field from a reputable academic institution.
• A Master’s in Business Administration, Post-graduate qualification(s) or professional membership is relevant.
• 7+ years of experience in Business Management.
• Proven experience working within the financial sector.