Social Media Handler at Bedrock Residencies | Jobs in Nigeria

We are recruiting to fill the position below:

Job Title: Social Media Handler

Location: Lagos
Employment Type: Full-time

Job Description

• Develop and implement comprehensive social media strategies to promote our brand, increase follower engagement, and drive conversions.
• Create and curate engaging content for our social media channels, including but not limited to Facebook, Instagram, Twitter, TikTok,
• Plan and schedule daily posts, stories, and updates across all social media platforms.
• Monitor and respond to comments, messages, and inquiries in a timely and professional manner, fostering positive interactions and building relationships with our online community.
• Monitor social media trends, topics, and conversations relevant to the hospitality industry, and leverage insights to inform content creation and engagement strategies.
• Collaborate with the marketing team to develop creative campaigns, contests, and promotions to increase brand visibility and user engagement.
• Use social media analytics tools to track and analyze key performance metrics, such as reach, engagement, and conversion rates, and use insights to optimize content and strategy.
• Stay up-to-date with social media platform updates, algorithm changes, and best practices to ensure our social media efforts remain effective and compliant.
• Monitor online reviews and feedback on review sites and social media platforms, and collaborate with the customer service team to address customer concerns and maintain a positive brand reputation.

Qualifications

• Candidates should possess OND / HND / B.Sc Degrees with 2+ years relevant work experience.
• Proven work experience as a social media handler or similar role, preferably in the hospitality industry.
• In-depth knowledge of social media platforms, including Facebook, Instagram, Twitter, LinkedIn, and Pinterest, and familiarity with social media management tools.
• Strong writing and editing skills with the ability to create compelling and engaging content for social media platforms.
• Excellent communication and interpersonal skills with the ability to interact with customers and followers in a professional and friendly manner.
• Analytical mindset with the ability to interpret data, analyze performance metrics, and make data-driven decisions to optimize social media strategies.
• Creative thinking and problem-solving abilities with a passion for storytelling and visual communication.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Flexibility to work occasional evenings, weekends, or holidays as needed.